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Old 11-30-2005, 10:24 AM   #1 (Print)
scottwood2
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Join Date: Jan 2002
Posts: 42
How to activate new DVR

I am a long time customer of D*. Our DVR-40 is having problems. I just purchased a new DVR-80. This is free after rebate and activation. I also want to exchange out the DVR-40 so I have something as a backup.

I really don't need 2 of these going at the same time and I think there is another $5 charge for the other receiver. Is this true?

So my plan is to activate the new DVR-80 and call D* for a replacement of the DVR-40. Is there any issue with getting a non activated unit exchanged? Do they alway exchange it with the same model? I don't really want a R-10 or R-15.

Thx
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Old 12-02-2005, 07:19 AM   #2 (Print)
scottwood2
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Join Date: Jan 2002
Posts: 42
Any one had any equipment serviced (exchanged) by D* after they deactivated it?
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Old 12-02-2005, 10:46 AM   #3 (Print)
austin61
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Join Date: Jun 2005
Posts: 60
Quote:
Originally Posted by scottwood2
Any one had any equipment serviced (exchanged) by D* after they deactivated it?
Unless you're paying for the extra coverage or the unit is VERY new and still under warranty, D* is not going to service or exchange you unit. If the unit is deactivated I can't see any reason D* would service or exchange a defective unit.
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