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Old 12-02-2005, 10:14 PM   #1 (Print)
salvatore
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Series 2 Losing Connection To Network Adapter

My hacked Philips Series 2 DirecTiVo has begun regularly losing its connection to the USB ethernet adapter (Linksys WUSB11 v 2.6). I rebooted two days ago, and already I cant connect to it across the network. I can reboot the receiver and get the connection back, but Im unsure about why Im experiencing this behavior at all. In addition to losing the network connection, I seem to lose the caller ID functionality as well. Not sure how these are connected, but they stop working at about the same time.

As nebulous as this is, my question becomes: where can I begin looking to diagnose this issue?

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Old 12-02-2005, 10:39 PM   #2 (Print)
rbautch
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When you lose connection, do the link lights go out?
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Old 12-03-2005, 07:16 PM   #3 (Print)
salvatore
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Nope, the adapter still has power and the lights are active (power and activity).

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Old 12-03-2005, 09:56 PM   #4 (Print)
salvatore
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This happened again this evening. No other ill effects save for the adapter no longer being recognized by the TiVo.

I certainly hope this doesn't mean the hdd is on its way out. If the reboots didnt bring the adapter back, Id figure a new adapter was in order; an hdd failure is a bit more of a headache.

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Old 12-04-2005, 10:31 AM   #5 (Print)
ttodd1
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just curious but what router do you have?

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Old 12-04-2005, 11:01 AM   #6 (Print)
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Try setting a different IP address, disabling firewalls and VPNs.
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Old 12-04-2005, 11:20 AM   #7 (Print)
salvatore
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The router is a D-Link b/g wireless with a standard 4 port wired switch. There are three other computers connecting to it that havent had any problems lately.

There are no firewalls or VPNs in the mix, and if I remember correctly, Id need to set a new wireless network password in order to change the IP address of the TiVo. Since Im using 6.2 I'll need to make use of rbautch's wireless parameter script, which uses a static network key, right?

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Old 12-04-2005, 12:36 PM   #8 (Print)
rbautch
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You can modify the ip address and the wep key independently. Run net-launch.sh to set IP, and then setSSIDwep.tcl to set wep. Try disabling wep on your router and tivo to narrow down the problem.
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Old 12-04-2005, 05:27 PM   #9 (Print)
salvatore
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Thanks I'll give a few of these suggestions a try.

The more I think about it, the more it looks as though something is brushing the TiVo off the network each evening. I rebooted this morning (it was down again) and the network connection has been solid all day. We'll see if it lasts through the morning[1]. Nothing unusual appears in root's crontab file.

[1] Doesn't the latest version of your script reboot on Sunday evenings? If so, I may get a false positive come tomorrow.

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Old 12-04-2005, 05:29 PM   #10 (Print)
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Yes.
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Old 12-04-2005, 05:38 PM   #11 (Print)
salvatore
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Gotcha; I'll monitor over the coming days.

In the meantime Ive set a new IP address and am now using one of your WEP keys for the network.

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Old 12-06-2005, 07:50 AM   #12 (Print)
salvatore
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Two days and still up and running.
I hate things that fix themselves.

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Old 12-06-2005, 08:28 AM   #13 (Print)
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me too
my car makes a noise every day up to the day I decide to take it to the shop. Then it's gone for a month.

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Old 12-30-2005, 11:15 AM   #14 (Print)
salvatore
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Two to three days is about the limit the TiVo will go without losing the connection to the adapter. Ive resorted to manually rebooting it if I dont want to wait for the next scheduled reboot (Wed and Sun nights).

No idea what's causing this, either, especially when the reboot 'fixes' the problem. If the adapter was going bad, a reboot wouldnt effect it youd think.

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Old 12-30-2005, 11:47 AM   #15 (Print)
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Is your tivo's IP address within the DHCP range assigned by your router? I was having this same problem and it drove me crazy. (The link light on the adapter would start blinking after about a days connection.) I was using a static IP that was above any that would be assigned to my other machines on the network, but still within the range DHCP could assign. When I changed my DHCP range on my router to not contain my tivo's IP, I haven't had the dropped connection problem.
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Old 12-30-2005, 12:01 PM   #16 (Print)
salvatore
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Good thought. Im using a static IP, but its outside the range of the IPs automatically assigned to hosts on the network.

Ive added the TiVo's static IP and the MAC address to the router's DHCP host table; we'll see if that works.

Thanks for the suggestion.

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