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Old 12-10-2005, 02:48 PM   #1 (Print)
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Join Date: Dec 2005
Location: Joliet IL
Posts: 13
HDR212 modem issue/upgrade question

I am a newbie here and to Tivo, so please forgive me if this has been asked and answered or if this is off-topic.

I just bought a HDR212 20Hr unit from ebay. Everything seems fine with it, but it won't dial up for the initial setup, so 1) I can't use it right now, and 2) most upgrades I was planning on doing (network card...possibly cache card and 1 or 2 new drives) seem dependant on me knowing the software verison, which I cannot find out being stuck in setup. I know they have a modem replacement, and I have a serial modem to try on hand, but again it appears that I have to have 3.0 to make it work and I don't know what is on the unit. I have a handful of questions that I have a handful of answers to (through web searches), but I'd like to get some definitive answers before dumping more money into this unit.

A) Assuming I do have 3.0, how can I use my serial modem(I have the serial cable refered to on Weaknees) to dial up...that would get me through setup limbo at least.

B) If I bought the net card, but don't have version 3.0 software, can I use a backup of another 212 unit that has 3.0. If so, does anyone know where I can get a 212 backup image, or does the net card come with one I can use?

C) If I put in a net card, and do have 3.0, can the net card be used to go through the initial setup or do I have to be past that point before I can enable/use the card?

D) Assuming all answers above are NO, do I have any other recourse to fix this thing (other than spending 60+ dollars on new parts that may or may not fix the issue).

Thanks for any and all info you can share.

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Old 12-10-2005, 06:44 PM   #2 (Print)
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Join Date: Feb 2004
Location: Ontario Canada.
Posts: 7,949
1: Look at the External Modem Success thread in the underground.

2: Yes, you can use a backup form another unit. You can get an image from Instancake, or an pm stansimmons . You can get drivers and that that work with <3.0, I'm sure.

3:Yes, you can do GS over the net card with 3.0

4: The answers are esentially yes

TCD240080, 160 GB HDD.
FC3 Linux box running Galleon.
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Old 12-15-2005, 12:15 AM   #3 (Print)
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Join Date: Dec 2005
Location: Joliet IL
Posts: 13
Thumbs up Works great!

I just finished everything to get my external modem up and running. Thanks for the direction to the thread!

Just a side question on this unit. I plan on using the unit as a VCR for now, no TIVO services. I know that the channel info will always display the 'you don't have tivo service, and should get it' message when I watch TV, but is there any reason for me to ever connect again other than to download a new software ver or if my channel lineup changes with Comcast? If not connected for a certain amount of time, do bad things happen?

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