When trying the "connect to Tivo service now" option on one of my Tivos, it gets past the first 4 options, but gets an error while "loading info". The error it gives is S03. I'm not sure what that means, but it started after receiving the 7.2 update. I have changed nothing on my network or the Tivos.
It currently only has program data until Sept. 8. Has anyone else had this problem?
It's a Humax 590 w/80 hours using a Netgear wg111 wireless adapter. I am also using an Airlink ar315w router.
The unaffected tivo: Tivo 540 w/40 hours using a Netgear wg111
I'm getting the same error. I had to send my Toshiba DVD TiVo in to be repaired today, so I got my older TiVo2 out of the closet (where it had been for about two months) and tried to set it up again. Now I keep getting the S03 error after it appears to finish loading the guide data. I've tried using the phone line connection and the wireless connection with the same results.
I was really counting on this "spare" TiVo to be my backup while the new one was in the shop. I NEED my TiVo! I hope someone can tell us what is going on!
I just got home, but I'm going to try sometime tonight and then post up. I hope it works otherwise I'll have to call Tivo support and I'm sure I'll get the "you must have changed something with your setup" response.
I just tried to make a Tivo connection manually and it still is giving me the S03 error. I have program data until Sept. 8th and then it's a paperweight. My other Tivo is connecting normally. I guess I'll have to call support.
I am also getting this error message. It goes through Preparing, Connecting, Getting Info, Disconnecting and then fails at Loading Info 43%. The error it gives is S03.
I have tried
3. Deleting TiVo Suggestions and program data
4. Reseting system
Nothing has worked.
My TiVo is a Series 2 40 hour. I have had it up and working since April 2005. As of about 2 weeks ago, it stopped being able to connect to the TiVo service. Nothing has changed on my end.
Xlrator - if you already did 57, try 58. If that doesn't do it, use Clear Thumb Ratings & Suggestions. If that doesn't do it, try Clear & delete everything. If that doesn't do it, you need a new drive.
"Do not try and bend the spoon. That is impossible. Instead, only try to realize the truth......there is no spoon."
I did the Pause 57. It's been in a GSOD loop for 6 hours now. TiVo customer service tells me to just let it run for 24 hours and if it doesn't stop send it to them. Well it's a couple years old and I added 80 gigs to it last year.
I've been reading old posts about the swap file contributing to this symptom. All I wanted was to get my program guide updated!!
So does it look like I have even more going on here?
ok, here's what fixed mine, finally... after the second kick start, I connected, then, when the loading started, I unplugged my network adapter... and it was able to finish loading... now, I don't know what the long-term solution is still, but at least I can get guide data
I tried the kickstart, but I'm not sure I'm doing it correctly. Is something supposed to happen -- and on screen notification, etc. -- to let you know you've successfully kickstarted? It doesn't appear as though anything is happening when I do it.
When I reboot my Series2, there are no LED lights at first, then a quick flash and then the light goes yellow and a few seconds later turns to green. The instructions on the kickstart describe it changing from green to yellow prior to going to the "almost there" screen. That never happens for me. It is never green before yellow.
ETA: After experimenting a few times, if I hold down the pause button when the light goes yellow a second yellow light comes on, I enter 57, but nothing noticeably different seems to happen.
“I hate television. I hate it as much as peanuts. But I can't stop eating peanuts.” -Orson Welles
Last edited by Your User Name: : 10-02-2005 at 11:36 AM.
Sounds like you're doing the kickstart correctly, but then you should immediately do a manual data download. I noticed if I let it happen automatically I still got an S02 or Failed while loading data. Ultimately even a kickstart might not help and you will still be required to delete thumbs, then possibly delete all. And I've read that when that fails, the remaining posts concur it is time to replace the hard drive(s).
One thing I just realised. You didn't mention if a green screen appears or not. Just to double check how you do this, if you are waiting for the first yellow before you press pause try instead holding the pause until you see the yellow light. THEN release and press 5 7.
Hey, I think I may have figured out an alternate way to get guide data when receiving the S02 or Failed While Loading. Go to Settings, Channels, Channel List. OK, can't remember if this is available on pre 7.2 versions but at the bottom of my screen it says "Press Enter if this is the wrong channel lineup" so I press Enter. I go through the process where it re-loads my channel data and does a program download. Well, if I can't download the normal way (through Phone & Network), I do it this way. I've done it twice this way, once today and once a month ago when I needed to force a refresh of my channels.